Guidelines for Custom Image Room Divider Screens

Thank you for your interest in our custom image screens.  Please read the guidelines carefully before submitting your order.  Our technical staff and artist will make every effort possible to create your memorable masterpiece you can have for a life time.



One Image Basic Package
Our first package is the one image print on either a 4ft, 6ft or 7f tall screen starting from three to six panels wide.  This package is simple and straightforward.  After you send us your desired image, our technical staff will crop your photo to scale. 

Or..

Multiple Image Commissioned Photo Montage by well renowned artist Michael Alpert
Our second package is the combination of up to 5 images to create either a montage of images or either use each individual image for each panel. Our professional artist Michael Alpert will oversee your whole project from the design, digital editing and printing.

Please read the following steps before check out:

1. Choosing Your Screen Size, Color Settings and Number of Images

• First select the height and panel width for your project (Choose your preset size 4ft,6ft, or 7ft Tall/Select panel width from 3,4,5 and 6 panels wide) All panels measure just under 16" wide and a half inch thick.
• Select the color setting of your printed image: black & white, sepia or 4 color print
• Choose from either just one image or combination of up to 5 images
• Choose optional glaze painting
• Choose an optional room divider stand for your screen to be flat and free standing.

2. Sending Your Images

• Next, send us your image or images as an attachment by email.  In subject, write "Quotation for Custom Room Divider" and your last name. Email it to urbanaccentsnewyork@gmail.com
• Please send us as much details as possible of what you want in your image.  Let us know if you are trying to create a certain theme, highlight specific colors, or isolate specific areas of the given image.
• We will call and email you within 2 business days that your images have been approved and can be used for your project.
• All custom projects will be invoiced to you through paypal.  You do not need to have a Paypal account to pay an invoice.  You will be invoiced twice.  First invoice will be for 50% of the total cost of the project and the second invoice will be for the remainder plus cost of shipping.

3. Production Time and Shipping

Please understand that there is a lot of work involved in creating these custom printed screens.  Please plan ahead and do not wait till the last minute.  

• We understand that some of you are working with deadlines.  Please let us know if there are any time restrictions we will be working with.  If project needs to be rushed to meet a deadline, there will be an additional fee for this service 

• Production of your project will begin.  We will send you up to three renditions (if needed) of your project before it goes into printing.  For each additional rendition you request, there will be an additional charge of $100. Once you approve the rendition we will begin printing.
• Your finished screen will ship after 3 business weeks or less.  
• Rush shipping is available for an extra fee. Please inquire.
• Your screen will ship either by Fedex or UPS Ground. A tracking number will be emailed to you.  Your screen should arrive within 2-5 business days. Shipping can run anywhere from $39-$125 depending on the size screen you choose.

Custom screens are non refundable or exchangeable.
We will make every effort to package and insure your screen to prevent the unlikely case of damage during shipping. In the unlikely case your screen arrives damaged, you must notify us immediately after arrival, along with providing us with photos to document the extent of the damage.  We will reprint and ship you a new screen. Please note, that this is on a case per case basis.

International Shipping
Shipping is included in the price for orders throughout the continental United States. For customers living in Canada, Alaska or Hawaii, or outside the United States, please email urbanaccentsnewyork@gmail.com for shipping rates.

Urban Accents NY has the right to refuse any project at their discretion.  If for some reason your project is rejected, your money will be refunded. 

For quotes or questions, please email us at urbanaccentsnewyork@gmail.com. Please try to include as much detail as possible along with your attached images for your project.  We will make every effort to respond to your inquiries in a prompt manner.